Below you will find an overview of frequently asked questions, is your question not listed? Then contact us. We are happy to help you.
Can I register a graduated student as a Student Assistant?
No, that is not possible because he is no longer a student. We are happy to advise you about the possibilities, please contact us.
Can I already start a student from outside the EU without having received his employer permit?
No! That is not possible. The student can only start as soon as the work permit has been issued by the UWV. For more information about appointing students with a non-European nationality click here.
My student has incurred costs for the course, can these be reimbursed via FlexDelft?
Yes, this is possible, the original receipt can be submitted to our office, provided with the track code, name and signature of the approver. If you want to reimburse work travel expenses, the student must provide an overview of my https://www.ov-chipkaart.nl, and you can provide this overview with track code, name of approver and signature.
Can I register a graduated student as a Student Assistant?
No, that is not possible because he is no longer a student. We are happy to advise you about the possibilities, please contact us.
My student has incurred costs for the course, can these be reimbursed via FlexDelft?
Yes this is possible, the original receipt can be handed in at our office, provided with track code, name and signature of the approver.
It takes a long time before I can view the claims, can this be done faster?
TWe use a secure connection, so it takes a little longer to show the declarations.
My student works the same number of hours every week, can you automatically have this paid out for me?
No that is not possible, with the arrival of the hours portal we can no longer process manual and automatic payments.
I approve for 20 students, is that a lot of work to approve?
No, we have the option in the hours portal to approve multiple claims at once.
Can I adjust the notification emails of submitted hour claims?
Yes, log in to the hours portal and there you can adjust the frequency or disable the sending of the e-mails.
When do I have to approve the hour statements?
Tuesday morning before 8.30 am. Then the approved hours will still be included in the payment for that day.